Privacy Policy

This Privacy Notice for AI Sidekick ("we", "us", or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

  • Visit our website at www.aisidekick.co.uk
  • Download and use our Facebook application (AI Sidekick)
  • Use our off-the-shelf AI solutions to support your business
  • Engage with us through sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. For questions, contact us at privacy@aisidekick.co.uk.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you express an interest in obtaining information about our Services or otherwise contact us. This may include:

  • Names
  • Phone numbers
  • Email addresses
  • Job titles
  • Authentication data
  • Billing addresses
  • Debit/credit card numbers
  • Mailing addresses

Sensitive Information: We do not process sensitive personal information.

Application Data

If you use our application(s), we may collect the following information depending on the permissions you grant:

  • Device ID, model, and manufacturer
  • Operating system and version
  • Browser type and version
  • IP address and mobile network details
  • Usage of specific application features

Push Notifications: We may send you push notifications if permitted by your device settings. You can opt out through your device.

Information automatically collected

In Short: We automatically collect some information when you use our Services.

This may include:

  • IP address, browser type, and device characteristics
  • System configuration and language preferences
  • Pages visited and actions taken on the site
  • Location data (based on IP or device settings)

Cookies and similar technologies: We use these to improve functionality and security. See our Cookie Notice for details.

Facebook Application Information

If you use our Facebook application, we may access basic account info (name, email, birthday, city, profile photo) and other data you choose to share. For more, see the Facebook Permissions Reference.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We use your data to provide, improve, and manage our Services, and to comply with legal requirements.

  • To deliver requested services
  • To respond to user inquiries
  • To send important administrative messages
  • To facilitate user-to-user communication
  • To protect vital interests (e.g., prevent harm)

3. WHAT LEGAL BASES DO WE RELY ON?

In Short: We only process your information when we have a valid legal reason.

  • Consent: When you give us permission for specific uses.
  • Contract: To fulfill a contract or take steps prior to a contract.
  • Legal Obligation: To comply with legal duties.
  • Vital Interests: To protect vital interests in urgent situations.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share your information with third parties in specific situations.

We may share your data with vendors, consultants, and other service providers who perform tasks on our behalf. These may include:

  • AI Platforms
  • Cloud Computing Services
  • Communication & Collaboration Tools
  • Payment Processors
  • Performance Monitoring Tools
  • Product Engineering & Design Tools
  • Sales & Marketing Tools
  • Data Analytics Services

We may also share information in connection with business transfers like mergers or acquisitions.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: Yes, we may use cookies and similar tracking tools.

These technologies help maintain the functionality and security of our Services. We may also allow third parties to use tracking for analytics and tailored advertising.

Google Analytics: We may use Google Analytics to understand usage. To opt out, visit tools.google.com/dlpage/gaoptout.

6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

In Short: Yes, we provide AI-powered tools and features as part of our Services.

These include:

  • Image and text analysis
  • Natural language processing
  • AI automation and bots

Your data may be processed by third-party AI service providers (like OpenAI) in accordance with this Privacy Notice.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We retain your information only as long as necessary to fulfill the purposes outlined here.

When no longer needed, we will delete or anonymise your data unless we must retain it to comply with legal obligations (e.g., tax or accounting laws).

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through technical and organizational measures.

While we implement security measures to protect your data, no system is 100% secure. We encourage accessing the Services from secure environments only.

9. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from children under 18 years old.

If we learn that we have collected data from a minor without proper consent, we will delete the data. If you suspect this has occurred, please contact us at privacy@aisidekick.co.uk.

10. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your location, you may have rights to access, modify, or delete your personal data.

These rights may include the ability to:

  • Access and request a copy of your data
  • Rectify or erase your personal data
  • Restrict or object to certain processing
  • Withdraw consent

To exercise your rights, email us at privacy@aisidekick.co.uk.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Most browsers include a Do-Not-Track ("DNT") setting. At this time, we do not respond to DNT signals due to lack of a standard. If this changes, we will update this notice accordingly.

12. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this Privacy Policy to stay compliant with laws.

We may update this notice periodically. Updates will be indicated by a revised date, and significant changes may be communicated directly to you.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions, contact us at:

AI Sidekick
United Kingdom
privacy@aisidekick.co.uk

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Depending on your local laws, you may request access to, correction of, or deletion of your personal data. You may also withdraw consent where applicable.

To do so, please submit a data subject access request to privacy@aisidekick.co.uk.